Shipping and delivery
SHIPPING AND DELIVERY
USA and REST OF THE WORLD
Every Arteroman product is handmade on-demand and we do not carry inventory, we average 3 business days production and offer the standard free shipping method.
- Average 3 business days production
- Average between 15 and 20 days business day delivery
- Address change not available
- Limited destination tracking
- Used for international shipments
- Standard shipping typically uses China Post . This shipping method is best for customers who are not in a rush to receive their order and looking for lower shipping costs. Based on items ordered and manufacturing locations, packages may be shipped separately per order
Please note, shipping times are estimated and also are contingent upon destination. Once a shipment has left our manufacturing centers, our carriers assume responsibility of the shipment and therefore Arteroman cannot guarantee delivery times, only estimate them.
All packages will require signatures upon delivery. However, carrier protocol is to leave the package at a specific location without signature if the delivery area meets carrier safety measures. Two delivery attempts are made from shipping carriers. After two attempts have been made, the package will remain at a local facility for 7 days before sending back to the shipper or you may risk having it destroyed. If you miss the second attempt, please contact the carrier to confirm which local facility the package is located at for pickup. Once a shipment is destroyed, Arteroman cannot refund the order. If you have issues retrieving your package, please contact Arteroman and we are happy to assist in getting your package successfully delivered.
Please note: If a package is undelivered which is caused by incomplete address, you may risk having the package destroyed which Arteroman cannot refund or reprint.